{
  "id": "ec685-milk-descale",
  "family": "coffee",
  "title": "Dedica milk care & descale record",
  "summary": "Keep routine frother cleaning separate from the orange-light descaling program and its two rinses.",
  "goal": "A removable-frother record and a complete, version-specific rinse record when descaling is indicated.",
  "taskIds": [
    "ec685-frother-clean",
    "ec685-descale",
    "ec685-after-care"
  ],
  "stages": [
    "Purge with normal controls, cool, then handle the removable frother parts.",
    "Run the specified descaling program only when its task’s checks reach that procedure.",
    "After descaling, verify both fresh-water rinses and the completion indication. After frother cleaning alone, record ordinary cleaning and reassembly in the after-care task."
  ],
  "supplies": [
    "A safe collection container",
    "De’Longhi descaler and its actual dilution label, if the task requires it",
    "Fresh clean water"
  ],
  "season": "After milk use clean the frother; when the machine requests descaling, allow time for the full cycle and both rinses.",
  "calendarLabel": "Review milk cleaning and the descale indicator",
  "scheduleNote": "The descale prompt is the machine’s indicator, not a date guessed by this calendar.",
  "version": "2.0.0",
  "kind": "maintenance-pack",
  "scheduleBasis": "User-selected reminder; task-specific manufacturer triggers remain authoritative",
  "physicalRepairVerified": false,
  "modelApplicability": [
    "ec685-international"
  ],
  "fitChecks": [
    {
      "id": "manual",
      "label": "Manual and region",
      "accepted": "international-57132",
      "options": [
        {
          "value": "",
          "label": "Choose the version you can confirm"
        },
        {
          "value": "international-57132",
          "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance"
        },
        {
          "value": "different",
          "label": "My manual revision, region or model differs"
        },
        {
          "value": "unknown",
          "label": "I am not sure"
        }
      ],
      "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility."
    },
    {
      "id": "parts",
      "label": "Controls and removable parts",
      "accepted": "original",
      "options": [
        {
          "value": "",
          "label": "Choose the version you can confirm"
        },
        {
          "value": "original",
          "label": "Original three buttons, steam dial, removable frother and tabbed filter insert"
        },
        {
          "value": "modified",
          "label": "Modified steam wand or different filter"
        },
        {
          "value": "other",
          "label": "EC680, EC885, EC950 or other controls"
        },
        {
          "value": "unknown",
          "label": "I am not sure"
        }
      ],
      "help": "Compare the removable parts and control illustrations before following a cleaning sequence."
    }
  ],
  "tasks": [
    {
      "id": "ec685-frother-clean",
      "version": "2.0.0",
      "title": "Clean the removable milk frother",
      "deviceFamily": "coffee",
      "intent": "Maintenance",
      "summary": "Purge with the normal controls, cool the frother, then check the removable nozzle holes and secure reassembly.",
      "modelApplicability": [
        "ec685-international"
      ],
      "modelDetails": [
        {
          "id": "ec685-international",
          "family": "coffee",
          "brand": "De’Longhi",
          "series": "Dedica",
          "label": "Dedica EC685 / EC685 EX:4 · International manual",
          "region": "English International manual 57132C8997_01_0626; regional nameplate must match",
          "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual",
          "manual": "dedica-manual",
          "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.",
          "exclusions": [
            "EC680",
            "Dedica Arte EC885",
            "Maestro EC950",
            "Modified steam wand",
            "Different filter design",
            "Regional instructions that differ from this manual"
          ],
          "recognitionSource": "dedica-support"
        }
      ],
      "exclusions": [
        "EC680",
        "Dedica Arte EC885",
        "Maestro EC950",
        "Modified steam wand",
        "Different filter design",
        "Regional instructions that differ from this manual"
      ],
      "prerequisites": [
        "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.",
        "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly."
      ],
      "tools": [
        "Soft cloth",
        "Pin for the holes identified in figure19 only"
      ],
      "materials": [
        "Clean water for the removable parts"
      ],
      "checks": [
        {
          "id": "safety",
          "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §11; p14 §14",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "manual-match",
              "advice": "Keep hands clear of outlets during the specific powered water or steam steps below."
            },
            {
              "id": "no",
              "label": "No",
              "next": "service",
              "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "manual-match",
          "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?",
          "sourceId": "dedica-support",
          "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-1",
              "advice": "Continue only with the controls and parts pictured in this manual."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-1",
          "prompt": "Does the original outer frother and removable rubber nozzle match figures17–19?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2; figs17–19",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2",
              "advice": "Use only the removable parts shown."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "A modified wand or different frother needs its matching cleaning instructions."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-2",
          "prompt": "Can you carry out the normal short purge safely, then switch off, unplug and wait for full cooling?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 steps1–2",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "steps",
              "advice": "Separate the powered purge from all hands-on work."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Provide a stable container and sufficient cooling time before beginning."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        }
      ],
      "branches": [
        {
          "checkId": "safety",
          "optionId": "yes",
          "next": "manual-match"
        },
        {
          "checkId": "safety",
          "optionId": "no",
          "next": "service"
        },
        {
          "checkId": "safety",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "yes",
          "next": "check-1"
        },
        {
          "checkId": "manual-match",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "yes",
          "next": "check-2"
        },
        {
          "checkId": "check-1",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "yes",
          "next": "steps"
        },
        {
          "checkId": "check-2",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "unsure",
          "next": "prepared"
        }
      ],
      "steps": [
        {
          "title": "Purge with the frother attached",
          "text": "With the machine assembled, put an empty container under the frother. Use the steam button and wait for its steady white ready light. Open the dial for a few seconds to clear trapped milk, then close it to ○. Keep hands clear.",
          "observation": "The short purge is finished and the dial is closed before any part is handled.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 step1, referencing §7 points2,5,6",
          "requiredFields": [],
          "id": "step-1"
        },
        {
          "title": "Cool before removal",
          "text": "Switch off with the main switch, unplug and wait for the frother to cool. The manual says to wait a few minutes; confirm the part is actually cool before touching it.",
          "observation": "The frother is cool and steam is off. A hot or pressurized part stays attached.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 step2; p10 §11",
          "requiredFields": [
            "frother-cool"
          ],
          "id": "step-2"
        },
        {
          "title": "Release the outer frother",
          "text": "Hold the wand still with one hand. Twist the cool outer frother counter-clockwise with the other, then pull it down as in figure17.",
          "observation": "The outer frother releases normally without bending the wand.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 step2; fig17",
          "requiredFields": [],
          "id": "step-3"
        },
        {
          "title": "Remove and inspect the nozzle",
          "text": "Pull the rubber nozzle down from the wand. Push the ring up and inspect the holes indicated in figure19. Clear those holes with a pin if needed and remove visible milk residue from the removable pieces.",
          "observation": "The indicated holes are open; no tool is pushed into the internal steam circuit.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 steps3–4; figs18–19",
          "requiredFields": [
            "nozzle-condition"
          ],
          "id": "step-4"
        },
        {
          "title": "Refit nozzle, ring and outer frother",
          "text": "Refit the nozzle, move the ring down, then place the outer frother over the nozzle. Turn and push it upward until it clicks into place.",
          "observation": "All removed pieces are present and the outer frother is securely latched.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2 step5",
          "requiredFields": [
            "frother-latched"
          ],
          "id": "step-5"
        },
        {
          "title": "Keep the after-use routine",
          "text": "Record the cleaning date. Repeat the purge, cooling and removable-part cleaning after every milk use, including hot milk without froth.",
          "observation": "The next milk use begins with a clean and correctly fitted frother.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §§7.1–7.2",
          "requiredFields": [],
          "id": "step-6"
        }
      ],
      "outcomeChecks": [
        {
          "id": "outcome-1",
          "text": "The documented removable holes are clear and the cooling prerequisite was met.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2; figs17–19; p10 §11"
        },
        {
          "id": "outcome-2",
          "text": "The nozzle, ring and outer frother are present and secure before further steam use.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p8 §7.2; figs17–19; p10 §11"
        }
      ],
      "stopConditions": [
        "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
      ],
      "sources": [
        {
          "id": "dedica-manual",
          "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)",
          "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true",
          "checkedAt": "2026-10-13",
          "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting",
          "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.",
          "region": "English International",
          "locator": "p8 §7.2; figs17–19; p10 §11"
        },
        {
          "id": "dedica-support",
          "title": "Dedica Style EC685.TB EX:4 support center",
          "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4",
          "checkedAt": "2026-10-13",
          "use": "Official entry to the English International manual, not proof of US electrical specifications",
          "license": "Linked only.",
          "region": "English International",
          "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626"
        }
      ],
      "assets": [
        {
          "path": "/assets/coffee/frother-parts.svg",
          "title": "Cool frother: removable parts and ring",
          "alt": "The outer frother releases counter-clockwise and down after cooling. The rubber nozzle pulls down. Refit the nozzle, lower the ring, then push and turn the outer frother until secure.",
          "kind": "Original schematic of user-accessible parts or control sequence; not to scale",
          "sourceId": "dedica-manual",
          "sourceLocator": "See the individual task steps for the corresponding manual figures and sections."
        }
      ],
      "relatedIds": [
        "ec685-no-froth",
        "ec685-cool-after-steam",
        "ec685-after-care"
      ],
      "specs": [],
      "updatedAt": "2026-10-13",
      "estimatedDuration": null,
      "group": "ec685-milk",
      "locator": "p8 §7.2; figs17–19; p10 §11",
      "recordFields": [
        {
          "id": "frother-cool",
          "label": "Frother cooled with the appliance switched off and unplugged",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-2"
        },
        {
          "id": "nozzle-condition",
          "label": "Nozzle holes after cleaning",
          "type": "select",
          "required": true,
          "dependsOnStep": "step-4",
          "options": [
            {
              "value": "clear",
              "label": "Clear of visible milk residue"
            },
            {
              "value": "blocked",
              "label": "Still blocked; support needed",
              "resultGate": "service"
            }
          ]
        },
        {
          "id": "frother-latched",
          "label": "Nozzle, ring and outer frother are correctly refitted",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-5"
        },
        {
          "id": "cleaned-on",
          "label": "Frother cleaning date",
          "type": "date",
          "required": true,
          "dependsOnStep": "step-6"
        }
      ],
      "consumables": [
        {
          "name": "Soft cloth",
          "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.",
          "fit": "External surfaces and removable parts named in the task.",
          "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §11 and §11.4"
        },
        {
          "name": "Fresh clean water",
          "specification": "Fill the tank no higher than MAX.",
          "fit": "EC685 / EC685 EX:4 matching this manual.",
          "exclude": "Do not operate with an empty tank or with the tank removed.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §2"
        }
      ],
      "maintenance": {
        "trigger": "After every milk use.",
        "intervalText": "Clean the frother after each use for hygiene, after the instructed purge and cooling.",
        "basis": "manufacturer",
        "sourceId": "dedica-manual",
        "sourceLocator": "p8 §7.2"
      },
      "outcomes": [
        "The documented removable holes are clear and the cooling prerequisite was met.",
        "The nozzle, ring and outer frother are present and secure before further steam use."
      ],
      "fitChecks": [
        {
          "id": "manual",
          "label": "Manual and region",
          "accepted": "international-57132",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "international-57132",
              "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance"
            },
            {
              "value": "different",
              "label": "My manual revision, region or model differs"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility."
        },
        {
          "id": "parts",
          "label": "Controls and removable parts",
          "accepted": "original",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "original",
              "label": "Original three buttons, steam dial, removable frother and tabbed filter insert"
            },
            {
              "value": "modified",
              "label": "Modified steam wand or different filter"
            },
            {
              "value": "other",
              "label": "EC680, EC885, EC950 or other controls"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "Compare the removable parts and control illustrations before following a cleaning sequence."
        }
      ]
    },
    {
      "id": "ec685-descale",
      "version": "2.0.0",
      "title": "Run the specified descaling cycle",
      "deviceFamily": "coffee",
      "intent": "Maintenance",
      "summary": "Use the orange-light program, complete two separate fresh-water rinses, and record each rinse before returning to coffee.",
      "modelApplicability": [
        "ec685-international"
      ],
      "modelDetails": [
        {
          "id": "ec685-international",
          "family": "coffee",
          "brand": "De’Longhi",
          "series": "Dedica",
          "label": "Dedica EC685 / EC685 EX:4 · International manual",
          "region": "English International manual 57132C8997_01_0626; regional nameplate must match",
          "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual",
          "manual": "dedica-manual",
          "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.",
          "exclusions": [
            "EC680",
            "Dedica Arte EC885",
            "Maestro EC950",
            "Modified steam wand",
            "Different filter design",
            "Regional instructions that differ from this manual"
          ],
          "recognitionSource": "dedica-support"
        }
      ],
      "exclusions": [
        "EC680",
        "Dedica Arte EC885",
        "Maestro EC950",
        "Modified steam wand",
        "Different filter design",
        "Regional instructions that differ from this manual"
      ],
      "prerequisites": [
        "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.",
        "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly.",
        "Allow time to finish the descaler phase and both fresh-water rinses without interruption. Read the descaler label before handling it.",
        "For a cycle already interrupted by power loss, use the recovery note for your exact nameplate version at the end of §12; do not declare it rinsed or ready from the lights alone."
      ],
      "tools": [
        "Heat-resistant collection container with at least 1 litre capacity",
        "Protection for delicate work surfaces"
      ],
      "materials": [
        "De’Longhi descaler with its original dilution and safety instructions",
        "Fresh clean water for two full rinses and the final refill"
      ],
      "checks": [
        {
          "id": "safety",
          "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §11; p14 §14",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "manual-match",
              "advice": "Keep hands clear of outlets during the specific powered water or steam steps below."
            },
            {
              "id": "no",
              "label": "No",
              "next": "service",
              "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "manual-match",
          "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?",
          "sourceId": "dedica-support",
          "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-1",
              "advice": "Continue only with the controls and parts pictured in this manual."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-1",
          "prompt": "Is the orange steam-button light flashing to request descaling, with the machine otherwise functioning normally?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §12; p12 §13",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2",
              "advice": "Use the full procedure, including both rinse cycles."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Identify a different indication in §13. For an interrupted cycle, follow the exact-version recovery note in §12 before resuming."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-2",
          "prompt": "Do you have the De’Longhi descaler label, enough fresh rinse water and a collection container of at least 1 litre?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §12",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "steps",
              "advice": "Protect the surface and keep the machine attended during hot discharge."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Gather the specified supplies first; the site does not provide a substitute acid or vinegar ratio."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        }
      ],
      "branches": [
        {
          "checkId": "safety",
          "optionId": "yes",
          "next": "manual-match"
        },
        {
          "checkId": "safety",
          "optionId": "no",
          "next": "service"
        },
        {
          "checkId": "safety",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "yes",
          "next": "check-1"
        },
        {
          "checkId": "manual-match",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "yes",
          "next": "check-2"
        },
        {
          "checkId": "check-1",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "yes",
          "next": "steps"
        },
        {
          "checkId": "check-2",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "unsure",
          "next": "prepared"
        }
      ],
      "steps": [
        {
          "title": "Prepare the outlets and optional filter",
          "text": "With delivery stopped and removable parts cool, detach the filter holder. If the optional tank softener was fitted, remove it and set it aside for the second rinse. Record whether it was present. Put the collection container under both the steam/hot-water dispenser and the coffee outlet.",
          "observation": "Both discharge paths reach the container, the holder is off, and the optional softener status is known.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §12 step1; p11 §12 step10",
          "requiredFields": [
            "softener-before"
          ],
          "id": "step-1"
        },
        {
          "title": "Mix only as the descaler label directs",
          "text": "Read the De’Longhi descaler packaging. Prepare its solution with the instructed product quantity and water up to the tank MAX mark shown in figure25. Wipe any spill from delicate surfaces immediately.",
          "observation": "The product label and the manual’s MAX fill have both been followed; no concentration is guessed.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp10–11 §12 warnings, step2 and fig25",
          "requiredFields": [
            "descaler-label-followed"
          ],
          "id": "step-2"
        },
        {
          "title": "Enter the descale controls",
          "text": "Reassemble the tank and use the normal power controls. Hold the steam button B5 for 10 seconds, until all three buttons flash in sequence.",
          "observation": "Sequential flashing identifies entry to the menu; the brew buttons are not the program start control.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 step3; p6 §1.2",
          "requiredFields": [],
          "id": "step-3"
        },
        {
          "title": "Open the dial and start",
          "text": "Turn the steam dial to the steam/hot-water symbol, then press the steam button to start descaling. Keep hands and face away from the outlets.",
          "observation": "Descaler begins discharging through the steam/hot-water dispenser in the automatic program.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 steps4–6",
          "requiredFields": [],
          "id": "step-4"
        },
        {
          "title": "Let the descaler phase finish",
          "text": "Let the automatic intermittent program run until the tank empties. From time to time close the dial briefly so a small amount of descaler passes through the coffee outlet, then reopen it. Watch the container without reaching into the hot flow.",
          "observation": "Delivery stops while the orange light continues flashing; this means fresh-water rinsing is still required.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 step6 and following note",
          "requiredFields": [],
          "id": "step-5"
        },
        {
          "title": "Prepare fresh water for rinse one",
          "text": "Safely empty the collection container and return it under both outlets. Remove the tank, empty remaining solution and rinse the tank under running water. Fill it to MAX with fresh clean water and reseat it. Keep the optional softener out for this first rinse.",
          "observation": "The first rinse uses a fresh tank of clean water and an emptied collection container.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 steps7–8; fig26; step10",
          "requiredFields": [],
          "id": "step-6"
        },
        {
          "title": "Run and record rinse one",
          "text": "With the dial at the steam/hot-water symbol, press the steam button to start the first rinse. Periodically close and reopen the dial to send small amounts through the coffee outlet as instructed. Let the cycle finish before proceeding.",
          "observation": "The first fresh-water rinse has finished; one more fresh-water rinse is required.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 step9",
          "requiredFields": [
            "rinse-one-complete"
          ],
          "id": "step-7"
        },
        {
          "title": "Prepare the second fresh-water tank",
          "text": "Empty and replace the collection container. Empty and rinse the water tank again, then fill it to MAX with fresh water. If the optional softener was fitted before descaling, reinsert it for this second rinse, then seat the tank.",
          "observation": "This is a second fresh refill; a previously fitted softener is back in the tank.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 step10 repeating steps7–9; fig26",
          "requiredFields": [
            "second-rinse-filter"
          ],
          "id": "step-8"
        },
        {
          "title": "Run and record rinse two",
          "text": "Keep the dial at the steam/hot-water symbol and press the steam button to run the second rinse. Again route small quantities through the coffee outlet by briefly closing and reopening the dial. Allow this rinse to finish.",
          "observation": "Both separate fresh-water rinse cycles are complete.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 steps9–10",
          "requiredFields": [
            "rinse-two-complete"
          ],
          "id": "step-9"
        },
        {
          "title": "Check the completion indication",
          "text": "At the end, when the tank is empty, verify that the orange light has gone out and the one-cup and two-cup lights flash. Record the orange-light completion separately from the rinse confirmations.",
          "observation": "A persistent orange light or interrupted rinse means the process is not complete.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 step11",
          "requiredFields": [
            "orange-light-off"
          ],
          "id": "step-10"
        },
        {
          "title": "Close the dial and refill",
          "text": "Close the steam dial to ○. Fill the tank with fresh clean water up to MAX and seat it normally before making a drink.",
          "observation": "The dial is closed, fresh water is restored and no descaler remains awaiting a rinse.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 steps12–13; p6 §2",
          "requiredFields": [
            "final-refill"
          ],
          "id": "step-11"
        },
        {
          "title": "Save the result and any interruption",
          "text": "Record the date. If the sequence did not finish, keep normal drink preparation paused and use §12’s exact-version recovery instructions or Customer Services. The base EC685 note recommends repeating an incomplete cycle; EX:4 resumes descaling after power returns and must finish.",
          "observation": "Two rinse records and the final indication support a completed process; an interrupted process remains unresolved.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 recovery notes",
          "requiredFields": [
            "descaled-on"
          ],
          "id": "step-12"
        }
      ],
      "outcomeChecks": [
        {
          "id": "outcome-1",
          "text": "Two fresh-water rinse cycles are individually confirmed; a previously fitted softener returned for the second rinse.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp10–11 §12 steps1–13; figs25–26; p12 §13"
        },
        {
          "id": "outcome-2",
          "text": "The orange light went out, the steam dial is closed and the tank holds fresh water.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp10–11 §12 steps1–13; figs25–26; p12 §13"
        },
        {
          "id": "outcome-3",
          "text": "An interrupted or incomplete sequence remains a preparation or service record until the manual’s recovery process is complete.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp10–11 §12 steps1–13; figs25–26; p12 §13"
        }
      ],
      "stopConditions": [
        "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
      ],
      "sources": [
        {
          "id": "dedica-manual",
          "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)",
          "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true",
          "checkedAt": "2026-10-13",
          "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting",
          "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.",
          "region": "English International",
          "locator": "pp10–11 §12 steps1–13; figs25–26; p12 §13"
        },
        {
          "id": "dedica-support",
          "title": "Dedica Style EC685.TB EX:4 support center",
          "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4",
          "checkedAt": "2026-10-13",
          "use": "Official entry to the English International manual, not proof of US electrical specifications",
          "license": "Linked only.",
          "region": "English International",
          "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626"
        }
      ],
      "assets": [
        {
          "path": "/assets/coffee/descale-rinses.svg",
          "title": "Descale, first rinse, second rinse",
          "alt": "Descaler phase followed by two separate tanks of fresh rinse water. A previously fitted softener returns for the second rinse. The orange light goes out before the dial is closed and the tank refilled.",
          "kind": "Original schematic of user-accessible parts or control sequence; not to scale",
          "sourceId": "dedica-manual",
          "sourceLocator": "See the individual task steps for the corresponding manual figures and sections."
        }
      ],
      "relatedIds": [
        "ec685-after-care",
        "ec685-water-tank",
        "ec685-no-coffee"
      ],
      "specs": [
        {
          "name": "Collection-container minimum",
          "value": 1,
          "unit": "litres",
          "condition": "Collect discharge from both outlets.",
          "sourceLocator": "p10 §12 table and step1",
          "sourceId": "dedica-manual"
        },
        {
          "name": "Steam-button hold to enter menu",
          "value": 10,
          "unit": "seconds",
          "condition": "Until all three buttons flash in sequence.",
          "sourceLocator": "p11 §12 step3",
          "sourceId": "dedica-manual"
        }
      ],
      "updatedAt": "2026-10-13",
      "estimatedDuration": null,
      "group": "ec685-descale",
      "locator": "pp10–11 §12 steps1–13; figs25–26; p12 §13",
      "recordRules": [
        {
          "when": {
            "field": "softener-before",
            "value": "present"
          },
          "require": {
            "field": "second-rinse-filter",
            "value": "reinserted"
          },
          "message": "A softener was fitted before descaling: reinsert it for the second fresh-water rinse and record that step.",
          "resultGate": "prepared"
        },
        {
          "when": {
            "field": "softener-before",
            "value": "absent"
          },
          "require": {
            "field": "second-rinse-filter",
            "value": "not-fitted"
          },
          "message": "No softener was fitted before descaling: record that no previous softener required reinsertion for the second rinse.",
          "resultGate": "prepared"
        }
      ],
      "recordFields": [
        {
          "id": "softener-before",
          "label": "Optional softener before descaling",
          "type": "select",
          "required": true,
          "dependsOnStep": "step-1",
          "options": [
            {
              "value": "present",
              "label": "Fitted and removed for descaling"
            },
            {
              "value": "absent",
              "label": "Not fitted"
            }
          ]
        },
        {
          "id": "descaler-label-followed",
          "label": "De’Longhi descaler label and MAX fill followed",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-2"
        },
        {
          "id": "rinse-one-complete",
          "label": "First separate fresh-water rinse finished",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-7"
        },
        {
          "id": "second-rinse-filter",
          "label": "Softener for the second rinse",
          "type": "select",
          "required": true,
          "dependsOnStep": "step-8",
          "options": [
            {
              "value": "reinserted",
              "label": "Previously fitted softener reinserted"
            },
            {
              "value": "not-fitted",
              "label": "No softener was previously fitted"
            }
          ]
        },
        {
          "id": "rinse-two-complete",
          "label": "Second separate fresh-water rinse finished",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-9"
        },
        {
          "id": "orange-light-off",
          "label": "Orange light went out at completion",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-10"
        },
        {
          "id": "final-refill",
          "label": "Dial closed to ○ and tank refilled with fresh water",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-11"
        },
        {
          "id": "descaled-on",
          "label": "Descaling date",
          "type": "date",
          "required": true,
          "dependsOnStep": "step-12"
        }
      ],
      "consumables": [
        {
          "name": "De’Longhi descaler",
          "specification": "Use the product packaging for dose and dilution; the manual shows solution filled to MAX.",
          "fit": "The §12 program for this exact English International EC685 / EC685 EX:4 manual.",
          "exclude": "Vinegar, guessed acid ratios, other descalers or another model’s rinse program.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp10–11 §12 warnings and step2"
        },
        {
          "name": "Fresh clean water",
          "specification": "Fill the tank no higher than MAX.",
          "fit": "EC685 / EC685 EX:4 matching this manual.",
          "exclude": "Do not operate with an empty tank or with the tank removed.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §2"
        }
      ],
      "maintenance": {
        "trigger": "The orange steam-button light flashes for descaling.",
        "intervalText": "Descale when the orange indicator requests it; the manual does not assign a fixed number of weeks. Complete two fresh-water rinse cycles each time.",
        "basis": "manufacturer",
        "sourceId": "dedica-manual",
        "sourceLocator": "pp10–11 §12; p12 §13"
      },
      "outcomes": [
        "Two fresh-water rinse cycles are individually confirmed; a previously fitted softener returned for the second rinse.",
        "The orange light went out, the steam dial is closed and the tank holds fresh water.",
        "An interrupted or incomplete sequence remains a preparation or service record until the manual’s recovery process is complete."
      ],
      "fitChecks": [
        {
          "id": "manual",
          "label": "Manual and region",
          "accepted": "international-57132",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "international-57132",
              "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance"
            },
            {
              "value": "different",
              "label": "My manual revision, region or model differs"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility."
        },
        {
          "id": "parts",
          "label": "Controls and removable parts",
          "accepted": "original",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "original",
              "label": "Original three buttons, steam dial, removable frother and tabbed filter insert"
            },
            {
              "value": "modified",
              "label": "Modified steam wand or different filter"
            },
            {
              "value": "other",
              "label": "EC680, EC885, EC950 or other controls"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "Compare the removable parts and control illustrations before following a cleaning sequence."
        }
      ]
    },
    {
      "id": "ec685-after-care",
      "version": "2.0.0",
      "title": "Verify the coffee maker after care",
      "deviceFamily": "coffee",
      "intent": "Verification",
      "summary": "Record what was maintained, confirm any required rinses and compare the assembled appliance with the normal ready and delivery indications.",
      "modelApplicability": [
        "ec685-international"
      ],
      "modelDetails": [
        {
          "id": "ec685-international",
          "family": "coffee",
          "brand": "De’Longhi",
          "series": "Dedica",
          "label": "Dedica EC685 / EC685 EX:4 · International manual",
          "region": "English International manual 57132C8997_01_0626; regional nameplate must match",
          "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual",
          "manual": "dedica-manual",
          "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.",
          "exclusions": [
            "EC680",
            "Dedica Arte EC885",
            "Maestro EC950",
            "Modified steam wand",
            "Different filter design",
            "Regional instructions that differ from this manual"
          ],
          "recognitionSource": "dedica-support"
        }
      ],
      "exclusions": [
        "EC680",
        "Dedica Arte EC885",
        "Maestro EC950",
        "Modified steam wand",
        "Different filter design",
        "Regional instructions that differ from this manual"
      ],
      "prerequisites": [
        "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.",
        "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly."
      ],
      "tools": [
        "Cup or heat-resistant collection container",
        "Good lighting"
      ],
      "materials": [
        "Fresh clean water"
      ],
      "checks": [
        {
          "id": "safety",
          "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §11; p14 §14",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "manual-match",
              "advice": "Keep hands clear of outlets during the specific powered water or steam steps below."
            },
            {
              "id": "no",
              "label": "No",
              "next": "service",
              "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "manual-match",
          "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?",
          "sourceId": "dedica-support",
          "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-1",
              "advice": "Continue only with the controls and parts pictured in this manual."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-1",
          "prompt": "Are the original parts correctly reassembled, tank filled and seated, and steam dial closed to ○?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §2; p10 §11; p11 §12",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2",
              "advice": "Check any rinse obligations before powering on."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Finish the relevant cleaning or reassembly task before a test."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        },
        {
          "id": "check-2",
          "prompt": "If descaler was used, did both fresh-water rinses finish and did the orange light go out?",
          "sourceId": "dedica-manual",
          "sourceLocator": "p11 §12 steps7–13",
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "steps",
              "advice": "Proceed with a normal external readiness and delivery observation."
            },
            {
              "id": "no",
              "label": "No",
              "next": "prepared",
              "advice": "Complete the exact §12 process before drinks. If no descaler was used, select Yes and record that below."
            },
            {
              "id": "unsure",
              "label": "Not sure",
              "next": "prepared",
              "advice": "Save a preparation record and compare the matching manual before continuing."
            }
          ]
        }
      ],
      "branches": [
        {
          "checkId": "safety",
          "optionId": "yes",
          "next": "manual-match"
        },
        {
          "checkId": "safety",
          "optionId": "no",
          "next": "service"
        },
        {
          "checkId": "safety",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "yes",
          "next": "check-1"
        },
        {
          "checkId": "manual-match",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "manual-match",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "yes",
          "next": "check-2"
        },
        {
          "checkId": "check-1",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-1",
          "optionId": "unsure",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "yes",
          "next": "steps"
        },
        {
          "checkId": "check-2",
          "optionId": "no",
          "next": "prepared"
        },
        {
          "checkId": "check-2",
          "optionId": "unsure",
          "next": "prepared"
        }
      ],
      "steps": [
        {
          "title": "Record the preceding maintenance",
          "text": "With the machine cool and unplugged, record which task was completed. Inspect the filter insert, holder, drip tray and frother for correct seating and any damage.",
          "observation": "Only fully assembled, intact user parts proceed to a powered check.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p10 §11; p8 §7.2",
          "requiredFields": [
            "care-performed"
          ],
          "id": "step-1"
        },
        {
          "title": "Confirm water and rinses",
          "text": "Check fresh water no higher than MAX and gentle tank seating. Record whether this follows ordinary cleaning or completed descaling. After descaling, both rinses and the orange-light completion must already be recorded in that task.",
          "observation": "No cleaning residue or unfinished descaling remains before normal delivery.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §2; p11 §12 steps7–13",
          "requiredFields": [
            "rinse-status"
          ],
          "id": "step-2"
        },
        {
          "title": "Check readiness with the dial closed",
          "text": "Power the assembled appliance normally and keep the dial at ○. Observe initial self-diagnosis and heating, then the steady coffee-ready lights.",
          "observation": "Record the actual light pattern; all lights flashing with no function requires disconnection and support.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §3; p12 §13; p14 §14",
          "requiredFields": [
            "ready-observed"
          ],
          "id": "step-3"
        },
        {
          "title": "Place the container and observe delivery",
          "text": "When coffee-ready, put a cup under the holder spouts and use the normal coffee button for the intended brew or water-only observation. Keep the holder attached while liquid is delivered.",
          "observation": "Record normal delivery, absent delivery or a leak. Stop for an abnormal result.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p7 §4; p10 §11.3; pp13–14 §14",
          "requiredFields": [
            "delivery-observed"
          ],
          "id": "step-4"
        },
        {
          "title": "Check after delivery",
          "text": "After flow stops, leave the holder attached for the settling period described in §4 and let parts cool before handling. Look for a displaced tray, rim leak or liquid from the body.",
          "observation": "A recurring symptom has a named next task or service route.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p7 §4; pp13–14 §14",
          "requiredFields": [],
          "id": "step-5"
        },
        {
          "title": "Save the next action",
          "text": "Record the next action: normal use, a specific linked troubleshooting task, or Customer Services. Keep the actual observation in the record even when more maintenance is needed.",
          "observation": "The record describes what was observed; it does not certify an internal repair.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp13–14 §14",
          "requiredFields": [
            "next-action"
          ],
          "id": "step-6"
        }
      ],
      "outcomeChecks": [
        {
          "id": "outcome-1",
          "text": "Original parts, tank seating and all required rinses are checked.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp6–7 §§2–4; p10 §11; p11 §12; pp12–14 §§13–14"
        },
        {
          "id": "outcome-2",
          "text": "Actual readiness and delivery observations are saved with the next action.",
          "sourceId": "dedica-manual",
          "sourceLocator": "pp6–7 §§2–4; p10 §11; p11 §12; pp12–14 §§13–14"
        }
      ],
      "stopConditions": [
        "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed."
      ],
      "sources": [
        {
          "id": "dedica-manual",
          "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)",
          "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true",
          "checkedAt": "2026-10-13",
          "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting",
          "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.",
          "region": "English International",
          "locator": "pp6–7 §§2–4; p10 §11; p11 §12; pp12–14 §§13–14"
        },
        {
          "id": "dedica-support",
          "title": "Dedica Style EC685.TB EX:4 support center",
          "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4",
          "checkedAt": "2026-10-13",
          "use": "Official entry to the English International manual, not proof of US electrical specifications",
          "license": "Linked only.",
          "region": "English International",
          "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626"
        }
      ],
      "assets": [
        {
          "path": "/assets/coffee/brew-path-check.svg",
          "title": "Coffee outlet rinse and observation",
          "alt": "An empty coffee filter and holder deliver water into a measuring container. Record water delivered and stop for body leaks or absent flow.",
          "kind": "Original schematic of user-accessible parts or control sequence; not to scale",
          "sourceId": "dedica-manual",
          "sourceLocator": "See the individual task steps for the corresponding manual figures and sections."
        },
        {
          "path": "/assets/coffee/descale-rinses.svg",
          "title": "Descale, first rinse, second rinse",
          "alt": "Descaler phase followed by two separate tanks of fresh rinse water. A previously fitted softener returns for the second rinse. The orange light goes out before the dial is closed and the tank refilled.",
          "kind": "Original schematic of user-accessible parts or control sequence; not to scale",
          "sourceId": "dedica-manual",
          "sourceLocator": "See the individual task steps for the corresponding manual figures and sections."
        }
      ],
      "relatedIds": [
        "ec685-descale",
        "ec685-no-coffee",
        "ec685-holder-leak",
        "ec685-cool-after-steam"
      ],
      "specs": [],
      "updatedAt": "2026-10-13",
      "estimatedDuration": null,
      "group": "ec685-water",
      "locator": "pp6–7 §§2–4; p10 §11; p11 §12; pp12–14 §§13–14",
      "recordFields": [
        {
          "id": "care-performed",
          "label": "Maintenance completed before this check",
          "type": "text",
          "required": true,
          "dependsOnStep": "step-1"
        },
        {
          "id": "rinse-status",
          "label": "Rinse status",
          "type": "select",
          "required": true,
          "dependsOnStep": "step-2",
          "options": [
            {
              "value": "ordinary",
              "label": "Ordinary cleaning; no descaler used"
            },
            {
              "value": "descaled",
              "label": "Two descale rinses complete and orange light off"
            }
          ]
        },
        {
          "id": "ready-observed",
          "label": "Steady coffee-ready lights observed",
          "type": "checkbox",
          "required": true,
          "dependsOnStep": "step-3"
        },
        {
          "id": "delivery-observed",
          "label": "Delivery observation",
          "type": "select",
          "required": true,
          "dependsOnStep": "step-4",
          "options": [
            {
              "value": "normal",
              "label": "Normal delivery"
            },
            {
              "value": "absent",
              "label": "No delivery",
              "resultGate": "service"
            },
            {
              "value": "leak",
              "label": "Leak observed; stopped",
              "resultGate": "service"
            }
          ]
        },
        {
          "id": "next-action",
          "label": "Next action",
          "type": "text",
          "required": true,
          "dependsOnStep": "step-6"
        }
      ],
      "consumables": [
        {
          "name": "Fresh clean water",
          "specification": "Fill the tank no higher than MAX.",
          "fit": "EC685 / EC685 EX:4 matching this manual.",
          "exclude": "Do not operate with an empty tank or with the tank removed.",
          "sourceId": "dedica-manual",
          "sourceLocator": "p6 §2"
        }
      ],
      "maintenance": {
        "trigger": "After user cleaning or a completed descale.",
        "intervalText": "Repeat the check if this symptom returns. Any reminder date is your own plan; the manual gives no scheduled interval for this check.",
        "basis": "user-plan",
        "sourceId": "dedica-manual",
        "sourceLocator": "p10 §11; p11 §12"
      },
      "outcomes": [
        "Original parts, tank seating and all required rinses are checked.",
        "Actual readiness and delivery observations are saved with the next action."
      ],
      "fitChecks": [
        {
          "id": "manual",
          "label": "Manual and region",
          "accepted": "international-57132",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "international-57132",
              "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance"
            },
            {
              "value": "different",
              "label": "My manual revision, region or model differs"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility."
        },
        {
          "id": "parts",
          "label": "Controls and removable parts",
          "accepted": "original",
          "options": [
            {
              "value": "",
              "label": "Choose the version you can confirm"
            },
            {
              "value": "original",
              "label": "Original three buttons, steam dial, removable frother and tabbed filter insert"
            },
            {
              "value": "modified",
              "label": "Modified steam wand or different filter"
            },
            {
              "value": "other",
              "label": "EC680, EC885, EC950 or other controls"
            },
            {
              "value": "unknown",
              "label": "I am not sure"
            }
          ],
          "help": "Compare the removable parts and control illustrations before following a cleaning sequence."
        }
      ]
    }
  ],
  "consumables": [
    {
      "name": "Soft cloth",
      "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.",
      "fit": "External surfaces and removable parts named in the task.",
      "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.",
      "sourceId": "dedica-manual",
      "sourceLocator": "p10 §11 and §11.4",
      "taskId": "ec685-frother-clean"
    },
    {
      "name": "Fresh clean water",
      "specification": "Fill the tank no higher than MAX.",
      "fit": "EC685 / EC685 EX:4 matching this manual.",
      "exclude": "Do not operate with an empty tank or with the tank removed.",
      "sourceId": "dedica-manual",
      "sourceLocator": "p6 §2",
      "taskId": "ec685-frother-clean"
    },
    {
      "name": "De’Longhi descaler",
      "specification": "Use the product packaging for dose and dilution; the manual shows solution filled to MAX.",
      "fit": "The §12 program for this exact English International EC685 / EC685 EX:4 manual.",
      "exclude": "Vinegar, guessed acid ratios, other descalers or another model’s rinse program.",
      "sourceId": "dedica-manual",
      "sourceLocator": "pp10–11 §12 warnings and step2",
      "taskId": "ec685-descale"
    },
    {
      "name": "Fresh clean water",
      "specification": "Fill the tank no higher than MAX.",
      "fit": "EC685 / EC685 EX:4 matching this manual.",
      "exclude": "Do not operate with an empty tank or with the tank removed.",
      "sourceId": "dedica-manual",
      "sourceLocator": "p6 §2",
      "taskId": "ec685-descale"
    },
    {
      "name": "Fresh clean water",
      "specification": "Fill the tank no higher than MAX.",
      "fit": "EC685 / EC685 EX:4 matching this manual.",
      "exclude": "Do not operate with an empty tank or with the tank removed.",
      "sourceId": "dedica-manual",
      "sourceLocator": "p6 §2",
      "taskId": "ec685-after-care"
    }
  ],
  "sources": [
    {
      "id": "dedica-manual",
      "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)",
      "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true",
      "checkedAt": "2026-10-13",
      "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting",
      "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.",
      "region": "English International",
      "locator": "p8 §7.2; figs17–19; p10 §11; pp10–11 §12 steps1–13; figs25–26; p12 §13; pp6–7 §§2–4; p10 §11; p11 §12; pp12–14 §§13–14"
    },
    {
      "id": "dedica-support",
      "title": "Dedica Style EC685.TB EX:4 support center",
      "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4",
      "checkedAt": "2026-10-13",
      "use": "Official entry to the English International manual, not proof of US electrical specifications",
      "license": "Linked only.",
      "region": "English International",
      "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626"
    }
  ]
}
