Check coffee leaking around the holder ID: ec685-holder-leak Version: 2.0.0 Model: Dedica EC685 / EC685 EX:4 · International manual Region: English International manual 57132C8997_01_0626; regional nameplate must match Parts: Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual Not covered: EC680; Dedica Arte EC885; Maestro EC950; Modified steam wand; Different filter design; Regional instructions that differ from this manual MATCH YOUR VERSION Manual and region: EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance The US support-domain link serves an English International manual. It does not establish US electrical compatibility. Controls and removable parts: Original three buttons, steam dial, removable frother and tabbed filter insert Compare the removable parts and control illustrations before following a cleaning sequence. PREPARE [ ] Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility. [ ] For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly. [ ] Tool: Soft damp cloth [ ] Tool: Collection cup [ ] Material: Running water for the removable filter STOP Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed. CONSUMABLE FIT Soft cloth: Dampen for the exterior; use a clean cloth to dry removable parts. Fit: External surfaces and removable parts named in the task. Do not substitute: Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance. Source: dedica-manual, p10 §11 and §11.4 Fresh clean water: Fill the tank no higher than MAX. Fit: EC685 / EC685 EX:4 matching this manual. Do not substitute: Do not operate with an empty tank or with the tank removed. Source: dedica-manual, p6 §2 CHECK ROUTE safety: Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work? Yes -> manual-match: Keep hands clear of outlets during the specific powered water or steam steps below. No -> service: Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed. Not sure -> prepared: Save a preparation record and compare the matching manual before continuing. manual-match: Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter? Yes -> check-1: Continue only with the controls and parts pictured in this manual. No -> prepared: Find the manual supplied for your region and component version. This guide cannot confirm a different version. Not sure -> prepared: Save a preparation record and compare the matching manual before continuing. check-1: Is the observed leak from the filter-holder rim rather than the appliance body? Yes -> check-2: Wait for delivery to stop and the holder to cool before checking it. No -> service: A body leak needs Customer Services; keep the casing closed. Not sure -> prepared: Save a preparation record and compare the matching manual before continuing. check-2: Does the cool holder detach normally, without trapped pressure or a stuck part? Yes -> steps: Inspect the rim and removable filter. No -> service: Leave a hot, pressurized or stuck holder attached and request support. Not sure -> prepared: Save a preparation record and compare the matching manual before continuing. CARE STEPS (only when the route reaches steps) [ ] 1. Stop and record the leak position End delivery using the same coffee button, wait after delivery and let the holder cool. Switch off and unplug before cleaning. Record where water or coffee appeared. Look for: The symptom is localized to the holder rim; liquid from the casing ends this task. Source: dedica-manual, p7 §4; p13 §14 [ ] 2. Clean the rim and cup Detach the cool holder normally. Wipe grounds from the filter rim and clean the holder cup with a soft damp cloth. Look for: No loose grounds obstruct the mating rim. Source: dedica-manual, p7 §4 step4; p10 §11.4 [ ] 3. Inspect filter and outlet holes Check the holder spout holes and filter. Use the filter-cleaning task for residue and restore the original insert if missing before continuing. Look for: The insert is present and seated; the outlet holes are open. Source: dedica-manual, p13 §14; p10 §11.2 [ ] 4. Attach with the normal alignment Use the correct filter and a suitable dose. Align the handle with INSERT and rotate right toward CLOSE as pictured until properly attached. If it will not fit normally, use Check a holder that will not fit. Look for: A normal secure fit is achieved without cross-fitting or forcing an overfilled basket. Source: dedica-manual, p6 §3 step4; p7 §4; p13 §14 [ ] 5. Observe one normal brew With the machine fully assembled, power on, wait for the coffee-ready lights and brew into a cup. Keep clear and watch the holder rim without touching it. Look for: Record whether the rim stays dry or leakage recurs. Source: dedica-manual, p7 §4; p13 §14 [ ] 6. Refer recurring leakage For continued rim leakage, stop and contact Customer Services. The manual assigns boiler-gasket replacement to Customer Services; this task ends at external cleaning and fit checks. Look for: The record distinguishes a dry rim from a recurring leak requiring assessment. Source: dedica-manual, p13 §14: boiler gasket OBSERVATIONS Where the leak was observed (required): ____________________ Correct clean holder attached normally at CLOSE (required): ____________________ Rim during the comparison brew (required): ____________________ Choices: Rim stayed dry / Leak recurred; service needed [service required] RESULT CHECKS [ ] The cool rim and filter openings have been cleaned and normal attachment checked. [ ] The observed rim result is recorded; recurring leakage is referred for service. NEXT CARE Coffee escapes around the filter-holder rim. Repeat the check if this symptom returns. Any reminder date is your own plan; the manual gives no scheduled interval for this check. Basis: user-plan Source: dedica-manual, p13 §14 Record preparation, maintenance readiness, problem located or service needed. This is not proof of a physical repair. SOURCES De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626) https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2 Checked: 2026-10-13 Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed. Dedica Style EC685.TB EX:4 support center https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4 EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626 Checked: 2026-10-13 Linked only.