{ "id": "ec685-coffee-contact", "family": "coffee", "title": "Dedica filter & holder care", "summary": "Clean the original tabbed filter and examine slow flow or rim leakage using separate routes.", "goal": "A clean-parts and brewing-observation record, with a support path for persistent leakage.", "taskIds": [ "ec685-coffee-filters", "ec685-slow-coffee", "ec685-holder-leak" ], "stages": [ "Clean and reseat the original filter insert.", "If slow flow was observed, review preparation and accessible cleaning. Otherwise save preparation only for this diagnostic task.", "If rim leakage was observed, follow its route; persistent leakage needs service. Otherwise save preparation only for this diagnostic task." ], "supplies": [ "Original matching filter and holder", "Clean water", "Soft damp cloth" ], "season": "During regular coffee use: inspect residue and fit before the next brew.", "calendarLabel": "Review filter and holder cleaning", "scheduleNote": "Follow the cleaning trigger in each task. This plan does not prescribe a new replacement interval.", "version": "2.0.0", "kind": "maintenance-pack", "scheduleBasis": "User-selected reminder; task-specific manufacturer triggers remain authoritative", "physicalRepairVerified": false, "modelApplicability": [ "ec685-international" ], "fitChecks": [ { "id": "manual", "label": "Manual and region", "accepted": "international-57132", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "international-57132", "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance" }, { "value": "different", "label": "My manual revision, region or model differs" }, { "value": "unknown", "label": "I am not sure" } ], "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility." }, { "id": "parts", "label": "Controls and removable parts", "accepted": "original", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "original", "label": "Original three buttons, steam dial, removable frother and tabbed filter insert" }, { "value": "modified", "label": "Modified steam wand or different filter" }, { "value": "other", "label": "EC680, EC885, EC950 or other controls" }, { "value": "unknown", "label": "I am not sure" } ], "help": "Compare the removable parts and control illustrations before following a cleaning sequence." } ], "tasks": [ { "id": "ec685-coffee-filters", "version": "2.0.0", "title": "Clean the coffee filters", "deviceFamily": "coffee", "intent": "Maintenance", "summary": "Lift the original tabbed insert, clear its holes and rear outlet, and record the final seated fit.", "modelApplicability": [ "ec685-international" ], "modelDetails": [ { "id": "ec685-international", "family": "coffee", "brand": "De’Longhi", "series": "Dedica", "label": "Dedica EC685 / EC685 EX:4 · International manual", "region": "English International manual 57132C8997_01_0626; regional nameplate must match", "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual", "manual": "dedica-manual", "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.", "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "recognitionSource": "dedica-support" } ], "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "prerequisites": [ "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.", "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly." ], "tools": [ "Sink", "Soft drying cloth", "Pin for the documented filter holes only" ], "materials": [ "Running water" ], "checks": [ { "id": "safety", "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?", "sourceId": "dedica-manual", "sourceLocator": "p10 §11; p14 §14", "options": [ { "id": "yes", "label": "Yes", "next": "manual-match", "advice": "Keep hands clear of outlets during the specific powered water or steam steps below." }, { "id": "no", "label": "No", "next": "service", "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "manual-match", "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?", "sourceId": "dedica-support", "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1", "options": [ { "id": "yes", "label": "Yes", "next": "check-1", "advice": "Continue only with the controls and parts pictured in this manual." }, { "id": "no", "label": "No", "next": "prepared", "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-1", "prompt": "Does this ground-coffee filter have the pull tab and removable perforated insert in figure22?", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; figs22–24", "options": [ { "id": "yes", "label": "Yes", "next": "check-2", "advice": "Work with the matching removable insert." }, { "id": "no", "label": "No", "next": "prepared", "advice": "A fixed basket or a pod filter follows different instructions; do not pry it apart." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-2", "prompt": "Has delivery stopped and the detached holder and filter cooled fully for handling?", "sourceId": "dedica-manual", "sourceLocator": "p7 §4; p10 §11", "options": [ { "id": "yes", "label": "Yes", "next": "steps", "advice": "Inspect the cool filter in good light." }, { "id": "no", "label": "No", "next": "prepared", "advice": "Wait for cooling; never detach the holder during delivery." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] } ], "branches": [ { "checkId": "safety", "optionId": "yes", "next": "manual-match" }, { "checkId": "safety", "optionId": "no", "next": "service" }, { "checkId": "safety", "optionId": "unsure", "next": "prepared" }, { "checkId": "manual-match", "optionId": "yes", "next": "check-1" }, { "checkId": "manual-match", "optionId": "no", "next": "prepared" }, { "checkId": "manual-match", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-1", "optionId": "yes", "next": "check-2" }, { "checkId": "check-1", "optionId": "no", "next": "prepared" }, { "checkId": "check-1", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-2", "optionId": "yes", "next": "steps" }, { "checkId": "check-2", "optionId": "no", "next": "prepared" }, { "checkId": "check-2", "optionId": "unsure", "next": "prepared" } ], "steps": [ { "title": "Identify the insert", "text": "On the cool detached filter, locate the small pull tab shown in figure22. Record whether you are cleaning the one-cup or two-cup ground-coffee filter.", "observation": "The insert and its tab match the manual; a different basket stays intact.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; p6 §1.3", "requiredFields": [ "filter-kind" ], "id": "step-1" }, { "title": "Lift by the tab", "text": "Pull the tab to lift out the perforated insert. Set the holder and filter on a clean surface without levering the metal.", "observation": "The removable insert comes out by its documented tab. Stop if it is stuck or damaged.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2 step1; fig22", "requiredFields": [], "id": "step-2" }, { "title": "Rinse both filter pieces", "text": "Rinse the insert and filter under running water. Look at the perforations and the small hole on the back of the filter.", "observation": "Water clears loose coffee residue; the rear outlet is visible.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2 steps2–3; figs23–24", "requiredFields": [], "id": "step-3" }, { "title": "Clear only the indicated holes", "text": "If a documented hole remains blocked, clear it carefully with a pin and rinse again. Do not enlarge holes or scrape other metal surfaces.", "observation": "The holes are open without visible damage; a damaged filter requires the matching replacement.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2 step3; fig24; §11 cleaning cautions", "requiredFields": [], "id": "step-4" }, { "title": "Dry and seat the insert", "text": "Wipe the pieces dry with a cloth. Put the perforated insert back into its seat and press it all the way down.", "observation": "The insert is present and fully seated, with no loose edge.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2 steps4–5", "requiredFields": [ "insert-seated" ], "id": "step-5" }, { "title": "Record the cleaning interval", "text": "Record today’s clean. After each later use, rinse the filter under plenty of running water and press the insert to check its seating. Repeat this deeper clean when residue remains or at least monthly.", "observation": "The next action is chosen from the filter’s condition and the manual’s monthly minimum.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2", "requiredFields": [], "id": "step-6" } ], "outcomeChecks": [ { "id": "outcome-1", "text": "The perforations and the rear outlet are clear of visible residue.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; figs22–24" }, { "id": "outcome-2", "text": "The dry perforated insert is fully seated before the holder is reused.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; figs22–24" } ], "stopConditions": [ "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." ], "sources": [ { "id": "dedica-manual", "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)", "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true", "checkedAt": "2026-10-13", "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting", "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.", "region": "English International", "locator": "p10 §11.2; figs22–24" }, { "id": "dedica-support", "title": "Dedica Style EC685.TB EX:4 support center", "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4", "checkedAt": "2026-10-13", "use": "Official entry to the English International manual, not proof of US electrical specifications", "license": "Linked only.", "region": "English International", "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626" } ], "assets": [ { "path": "/assets/coffee/filter-parts.svg", "title": "Tabbed filter: lift, rinse, reseat", "alt": "A tabbed perforated insert sits inside the original coffee filter. Lift by the tab, inspect the small rear outlet, then press the insert fully home.", "kind": "Original schematic of user-accessible parts or control sequence; not to scale", "sourceId": "dedica-manual", "sourceLocator": "See the individual task steps for the corresponding manual figures and sections." } ], "relatedIds": [ "ec685-no-coffee", "ec685-spout-rinse", "ec685-holder-fit" ], "specs": [ { "name": "Deep filter cleaning interval", "value": 1, "unit": "month", "condition": "At least once a month; earlier if still dirty.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; figs22–24" } ], "updatedAt": "2026-10-13", "estimatedDuration": null, "group": "ec685-filter", "locator": "p10 §11.2; figs22–24", "recordFields": [ { "id": "filter-kind", "label": "Ground-coffee filter cleaned", "type": "select", "required": true, "dependsOnStep": "step-1", "options": [ { "value": "one-cup", "label": "One-cup filter C2" }, { "value": "two-cup", "label": "Two-cup filter C3" } ] }, { "id": "insert-seated", "label": "The perforated insert is present and pressed fully into its seat", "type": "checkbox", "required": true, "dependsOnStep": "step-5" }, { "id": "cleaned-on", "label": "Cleaning date", "type": "date", "required": true, "dependsOnStep": "step-6" } ], "consumables": [ { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2" }, { "name": "Soft cloth", "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.", "fit": "External surfaces and removable parts named in the task.", "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11 and §11.4" } ], "maintenance": { "trigger": "After each coffee; residue remains; monthly deep clean is due.", "intervalText": "Rinse after each use. Remove and deep-clean the tabbed insert if still dirty and at least once a month.", "basis": "manufacturer", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2" }, "outcomes": [ "The perforations and the rear outlet are clear of visible residue.", "The dry perforated insert is fully seated before the holder is reused." ], "fitChecks": [ { "id": "manual", "label": "Manual and region", "accepted": "international-57132", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "international-57132", "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance" }, { "value": "different", "label": "My manual revision, region or model differs" }, { "value": "unknown", "label": "I am not sure" } ], "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility." }, { "id": "parts", "label": "Controls and removable parts", "accepted": "original", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "original", "label": "Original three buttons, steam dial, removable frother and tabbed filter insert" }, { "value": "modified", "label": "Modified steam wand or different filter" }, { "value": "other", "label": "EC680, EC885, EC950 or other controls" }, { "value": "unknown", "label": "I am not sure" } ], "help": "Compare the removable parts and control illustrations before following a cleaning sequence." } ] }, { "id": "ec685-slow-coffee", "version": "2.0.0", "title": "Check very slow coffee delivery", "deviceFamily": "coffee", "intent": "Troubleshooting", "summary": "Separate a dirty filter or due spout rinse from overfilling, overly firm tamping and unsuitable grounds.", "modelApplicability": [ "ec685-international" ], "modelDetails": [ { "id": "ec685-international", "family": "coffee", "brand": "De’Longhi", "series": "Dedica", "label": "Dedica EC685 / EC685 EX:4 · International manual", "region": "English International manual 57132C8997_01_0626; regional nameplate must match", "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual", "manual": "dedica-manual", "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.", "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "recognitionSource": "dedica-support" } ], "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "prerequisites": [ "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.", "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly." ], "tools": [ "Soft cloth", "Cup for one normal brew" ], "materials": [ "Ground coffee for espresso machines", "Fresh clean water" ], "checks": [ { "id": "safety", "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?", "sourceId": "dedica-manual", "sourceLocator": "p10 §11; p14 §14", "options": [ { "id": "yes", "label": "Yes", "next": "manual-match", "advice": "Keep hands clear of outlets during the specific powered water or steam steps below." }, { "id": "no", "label": "No", "next": "service", "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "manual-match", "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?", "sourceId": "dedica-support", "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1", "options": [ { "id": "yes", "label": "Yes", "next": "check-1", "advice": "Continue only with the controls and parts pictured in this manual." }, { "id": "no", "label": "No", "next": "prepared", "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-1", "prompt": "Is coffee delivered slowly, without a body leak, all-lights fault or completely absent delivery?", "sourceId": "dedica-manual", "sourceLocator": "pp13–14 §14", "options": [ { "id": "yes", "label": "Yes", "next": "check-2", "advice": "Check removable coffee parts and preparation." }, { "id": "no", "label": "No", "next": "prepared", "advice": "For no delivery use Check when no coffee comes out. A body leak or all-lights fault requires support." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-2", "prompt": "Can you inspect the cooled original filter and identify whether the coffee-spout rinse is due?", "sourceId": "dedica-manual", "sourceLocator": "p10 §§11.2–11.3", "options": [ { "id": "yes", "label": "Yes", "next": "steps", "advice": "Complete any needed cleaning before the comparison brew." }, { "id": "no", "label": "No", "next": "prepared", "advice": "Let the holder cool and compare the correct filter and maintenance history first." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] } ], "branches": [ { "checkId": "safety", "optionId": "yes", "next": "manual-match" }, { "checkId": "safety", "optionId": "no", "next": "service" }, { "checkId": "safety", "optionId": "unsure", "next": "prepared" }, { "checkId": "manual-match", "optionId": "yes", "next": "check-1" }, { "checkId": "manual-match", "optionId": "no", "next": "prepared" }, { "checkId": "manual-match", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-1", "optionId": "yes", "next": "check-2" }, { "checkId": "check-1", "optionId": "no", "next": "prepared" }, { "checkId": "check-1", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-2", "optionId": "yes", "next": "steps" }, { "checkId": "check-2", "optionId": "no", "next": "prepared" }, { "checkId": "check-2", "optionId": "unsure", "next": "prepared" } ], "steps": [ { "title": "Record the slow-brew condition", "text": "Stop delivery, allow the holder to cool and unplug before hands-on inspection. Record whether the filter has visible residue and whether the dose appears overfilled.", "observation": "These are observed starting conditions, not a diagnosis of an internal pump.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14; p10 §11", "requiredFields": [ "starting-condition" ], "id": "step-1" }, { "title": "Restore the filter openings", "text": "If the filter or holder spout holes are dirty, complete Clean the coffee filters. Check the perforated insert is present and fully seated before the next brew.", "observation": "The removable filter path is visibly clear and correctly assembled.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.2; p13 §14", "requiredFields": [], "id": "step-2" }, { "title": "Review spout maintenance", "text": "Check the coffee count since the last spout rinse. If 200 coffees have been made, use Rinse the coffee spouts for the about-0.5-litre water delivery. If normal water delivery is absent, stop and use the no-coffee check instead.", "observation": "The spout rinse is completed if due, or recorded as not due; an absent flow is not repeatedly forced.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11.3; p13 §14", "requiredFields": [ "spout-status" ], "id": "step-3" }, { "title": "Change the relevant preparation", "text": "For the comparison brew, reduce an excessive dose or overly firm tamping and use coffee intended for espresso machines. Replace excessively fine or damp grounds. Keep the same correct one- or two-cup filter so you can describe what changed.", "observation": "Record the actual preparation change; do not claim an exact universal dose or pressure.", "sourceId": "dedica-manual", "sourceLocator": "pp6–7 §4; p13 §14", "requiredFields": [ "preparation-change" ], "id": "step-4" }, { "title": "Observe one normal brew", "text": "Reassemble, wait for steady coffee-ready lights and brew into a cup using the normal coffee button. Keep the holder attached throughout delivery.", "observation": "Record whether the flow improved, stayed slow or became absent.", "sourceId": "dedica-manual", "sourceLocator": "p7 §4; p13 §14", "requiredFields": [ "flow-result" ], "id": "step-5" }, { "title": "Route a persistent symptom", "text": "If slow delivery remains, save the result. Limescale is another manual-listed cause; follow the complete indicated descaling path or contact Customer Services. No internal adjustment is included.", "observation": "A continued symptom stays visible in the record instead of being marked repaired.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14; pp10–11 §12", "requiredFields": [], "id": "step-6" } ], "outcomeChecks": [ { "id": "outcome-1", "text": "Accessible filter cleaning and spout-rinse status are recorded.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14: dark froth / slow delivery; p10 §§11.2–11.3; pp6–7 §4" }, { "id": "outcome-2", "text": "The preparation change and observed brew result are recorded, with unresolved flow routed onward.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14: dark froth / slow delivery; p10 §§11.2–11.3; pp6–7 §4" } ], "stopConditions": [ "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." ], "sources": [ { "id": "dedica-manual", "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)", "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true", "checkedAt": "2026-10-13", "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting", "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.", "region": "English International", "locator": "p13 §14: dark froth / slow delivery; p10 §§11.2–11.3; pp6–7 §4" }, { "id": "dedica-support", "title": "Dedica Style EC685.TB EX:4 support center", "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4", "checkedAt": "2026-10-13", "use": "Official entry to the English International manual, not proof of US electrical specifications", "license": "Linked only.", "region": "English International", "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626" } ], "assets": [ { "path": "/assets/coffee/filter-parts.svg", "title": "Tabbed filter: lift, rinse, reseat", "alt": "A tabbed perforated insert sits inside the original coffee filter. Lift by the tab, inspect the small rear outlet, then press the insert fully home.", "kind": "Original schematic of user-accessible parts or control sequence; not to scale", "sourceId": "dedica-manual", "sourceLocator": "See the individual task steps for the corresponding manual figures and sections." }, { "path": "/assets/coffee/brew-path-check.svg", "title": "Coffee outlet rinse and observation", "alt": "An empty coffee filter and holder deliver water into a measuring container. Record water delivered and stop for body leaks or absent flow.", "kind": "Original schematic of user-accessible parts or control sequence; not to scale", "sourceId": "dedica-manual", "sourceLocator": "See the individual task steps for the corresponding manual figures and sections." } ], "relatedIds": [ "ec685-coffee-filters", "ec685-spout-rinse", "ec685-no-coffee", "ec685-descale" ], "specs": [], "updatedAt": "2026-10-13", "estimatedDuration": null, "group": "ec685-filter", "locator": "p13 §14: dark froth / slow delivery; p10 §§11.2–11.3; pp6–7 §4", "recordFields": [ { "id": "starting-condition", "label": "Visible filter or dose condition", "type": "text", "required": true, "dependsOnStep": "step-1" }, { "id": "spout-status", "label": "Coffee-spout rinse status", "type": "select", "required": true, "dependsOnStep": "step-3", "options": [ { "value": "done", "label": "Due rinse completed" }, { "value": "not-due", "label": "Fewer than 200 coffees since rinse" }, { "value": "unknown", "label": "Count unknown; maintenance review recorded" } ] }, { "id": "preparation-change", "label": "Preparation changed for the comparison brew", "type": "text", "required": true, "dependsOnStep": "step-4" }, { "id": "flow-result", "label": "Observed flow", "type": "select", "required": true, "dependsOnStep": "step-5", "options": [ { "value": "improved", "label": "Improved" }, { "value": "slow", "label": "Still slow", "resultGate": "prepared" }, { "value": "absent", "label": "No delivery; further help needed", "resultGate": "service" } ] } ], "consumables": [ { "name": "Ground coffee for espresso machines", "specification": "Choose the correct one- or two-cup filter and a suitable dose; no universal gram dose is specified here.", "fit": "Original ground-coffee filters C2 / C3.", "exclude": "Coffee for other brewing methods, excessively damp grounds or an overfilled basket.", "sourceId": "dedica-manual", "sourceLocator": "pp6–7 §4; p13 §14" }, { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2" } ], "maintenance": { "trigger": "Coffee is delivered very slowly.", "intervalText": "Repeat the check if this symptom returns. Any reminder date is your own plan; the manual gives no scheduled interval for this check.", "basis": "user-plan", "sourceId": "dedica-manual", "sourceLocator": "p13 §14" }, "outcomes": [ "Accessible filter cleaning and spout-rinse status are recorded.", "The preparation change and observed brew result are recorded, with unresolved flow routed onward." ], "fitChecks": [ { "id": "manual", "label": "Manual and region", "accepted": "international-57132", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "international-57132", "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance" }, { "value": "different", "label": "My manual revision, region or model differs" }, { "value": "unknown", "label": "I am not sure" } ], "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility." }, { "id": "parts", "label": "Controls and removable parts", "accepted": "original", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "original", "label": "Original three buttons, steam dial, removable frother and tabbed filter insert" }, { "value": "modified", "label": "Modified steam wand or different filter" }, { "value": "other", "label": "EC680, EC885, EC950 or other controls" }, { "value": "unknown", "label": "I am not sure" } ], "help": "Compare the removable parts and control illustrations before following a cleaning sequence." } ] }, { "id": "ec685-holder-leak", "version": "2.0.0", "title": "Check coffee leaking around the holder", "deviceFamily": "coffee", "intent": "Troubleshooting", "summary": "Inspect the cool filter rim and outlet holes, restore normal holder fit and record one brew observation before a gasket referral.", "modelApplicability": [ "ec685-international" ], "modelDetails": [ { "id": "ec685-international", "family": "coffee", "brand": "De’Longhi", "series": "Dedica", "label": "Dedica EC685 / EC685 EX:4 · International manual", "region": "English International manual 57132C8997_01_0626; regional nameplate must match", "componentVersion": "Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual", "manual": "dedica-manual", "help": "With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.", "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "recognitionSource": "dedica-support" } ], "exclusions": [ "EC680", "Dedica Arte EC885", "Maestro EC950", "Modified steam wand", "Different filter design", "Regional instructions that differ from this manual" ], "prerequisites": [ "Confirm the nameplate and your regional manual before connecting the appliance. The English International download on a US support page does not establish US electrical compatibility.", "For handling or external cleaning: stop delivery, switch off, unplug and wait until the appliance and removable parts are cool. Follow the separate powered steps only after reassembly." ], "tools": [ "Soft damp cloth", "Collection cup" ], "materials": [ "Running water for the removable filter" ], "checks": [ { "id": "safety", "prompt": "Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?", "sourceId": "dedica-manual", "sourceLocator": "p10 §11; p14 §14", "options": [ { "id": "yes", "label": "Yes", "next": "manual-match", "advice": "Keep hands clear of outlets during the specific powered water or steam steps below." }, { "id": "no", "label": "No", "next": "service", "advice": "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "manual-match", "prompt": "Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?", "sourceId": "dedica-support", "sourceLocator": "Support center: English (International) Instructions for use; manual pp3,6 §1", "options": [ { "id": "yes", "label": "Yes", "next": "check-1", "advice": "Continue only with the controls and parts pictured in this manual." }, { "id": "no", "label": "No", "next": "prepared", "advice": "Find the manual supplied for your region and component version. This guide cannot confirm a different version." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-1", "prompt": "Is the observed leak from the filter-holder rim rather than the appliance body?", "sourceId": "dedica-manual", "sourceLocator": "p13 §14; p10 §11", "options": [ { "id": "yes", "label": "Yes", "next": "check-2", "advice": "Wait for delivery to stop and the holder to cool before checking it." }, { "id": "no", "label": "No", "next": "service", "advice": "A body leak needs Customer Services; keep the casing closed." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] }, { "id": "check-2", "prompt": "Does the cool holder detach normally, without trapped pressure or a stuck part?", "sourceId": "dedica-manual", "sourceLocator": "p7 §4; p13 §14", "options": [ { "id": "yes", "label": "Yes", "next": "steps", "advice": "Inspect the rim and removable filter." }, { "id": "no", "label": "No", "next": "service", "advice": "Leave a hot, pressurized or stuck holder attached and request support." }, { "id": "unsure", "label": "Not sure", "next": "prepared", "advice": "Save a preparation record and compare the matching manual before continuing." } ] } ], "branches": [ { "checkId": "safety", "optionId": "yes", "next": "manual-match" }, { "checkId": "safety", "optionId": "no", "next": "service" }, { "checkId": "safety", "optionId": "unsure", "next": "prepared" }, { "checkId": "manual-match", "optionId": "yes", "next": "check-1" }, { "checkId": "manual-match", "optionId": "no", "next": "prepared" }, { "checkId": "manual-match", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-1", "optionId": "yes", "next": "check-2" }, { "checkId": "check-1", "optionId": "no", "next": "service" }, { "checkId": "check-1", "optionId": "unsure", "next": "prepared" }, { "checkId": "check-2", "optionId": "yes", "next": "steps" }, { "checkId": "check-2", "optionId": "no", "next": "service" }, { "checkId": "check-2", "optionId": "unsure", "next": "prepared" } ], "steps": [ { "title": "Stop and record the leak position", "text": "End delivery using the same coffee button, wait after delivery and let the holder cool. Switch off and unplug before cleaning. Record where water or coffee appeared.", "observation": "The symptom is localized to the holder rim; liquid from the casing ends this task.", "sourceId": "dedica-manual", "sourceLocator": "p7 §4; p13 §14", "requiredFields": [ "leak-position" ], "id": "step-1" }, { "title": "Clean the rim and cup", "text": "Detach the cool holder normally. Wipe grounds from the filter rim and clean the holder cup with a soft damp cloth.", "observation": "No loose grounds obstruct the mating rim.", "sourceId": "dedica-manual", "sourceLocator": "p7 §4 step4; p10 §11.4", "requiredFields": [], "id": "step-2" }, { "title": "Inspect filter and outlet holes", "text": "Check the holder spout holes and filter. Use the filter-cleaning task for residue and restore the original insert if missing before continuing.", "observation": "The insert is present and seated; the outlet holes are open.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14; p10 §11.2", "requiredFields": [], "id": "step-3" }, { "title": "Attach with the normal alignment", "text": "Use the correct filter and a suitable dose. Align the handle with INSERT and rotate right toward CLOSE as pictured until properly attached. If it will not fit normally, use Check a holder that will not fit.", "observation": "A normal secure fit is achieved without cross-fitting or forcing an overfilled basket.", "sourceId": "dedica-manual", "sourceLocator": "p6 §3 step4; p7 §4; p13 §14", "requiredFields": [ "holder-fitted" ], "id": "step-4" }, { "title": "Observe one normal brew", "text": "With the machine fully assembled, power on, wait for the coffee-ready lights and brew into a cup. Keep clear and watch the holder rim without touching it.", "observation": "Record whether the rim stays dry or leakage recurs.", "sourceId": "dedica-manual", "sourceLocator": "p7 §4; p13 §14", "requiredFields": [ "rim-result" ], "id": "step-5" }, { "title": "Refer recurring leakage", "text": "For continued rim leakage, stop and contact Customer Services. The manual assigns boiler-gasket replacement to Customer Services; this task ends at external cleaning and fit checks.", "observation": "The record distinguishes a dry rim from a recurring leak requiring assessment.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14: boiler gasket", "requiredFields": [], "id": "step-6" } ], "outcomeChecks": [ { "id": "outcome-1", "text": "The cool rim and filter openings have been cleaned and normal attachment checked.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2" }, { "id": "outcome-2", "text": "The observed rim result is recorded; recurring leakage is referred for service.", "sourceId": "dedica-manual", "sourceLocator": "p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2" } ], "stopConditions": [ "Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed." ], "sources": [ { "id": "dedica-manual", "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)", "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true", "checkedAt": "2026-10-13", "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting", "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.", "region": "English International", "locator": "p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2" }, { "id": "dedica-support", "title": "Dedica Style EC685.TB EX:4 support center", "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4", "checkedAt": "2026-10-13", "use": "Official entry to the English International manual, not proof of US electrical specifications", "license": "Linked only.", "region": "English International", "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626" } ], "assets": [ { "path": "/assets/coffee/holder-alignment.svg", "title": "Holder rim and normal attachment", "alt": "Keep the filter rim free of grounds, align the holder with INSERT and rotate right toward CLOSE only when the original filter and dose fit.", "kind": "Original schematic of user-accessible parts or control sequence; not to scale", "sourceId": "dedica-manual", "sourceLocator": "See the individual task steps for the corresponding manual figures and sections." }, { "path": "/assets/coffee/filter-parts.svg", "title": "Tabbed filter: lift, rinse, reseat", "alt": "A tabbed perforated insert sits inside the original coffee filter. Lift by the tab, inspect the small rear outlet, then press the insert fully home.", "kind": "Original schematic of user-accessible parts or control sequence; not to scale", "sourceId": "dedica-manual", "sourceLocator": "See the individual task steps for the corresponding manual figures and sections." } ], "relatedIds": [ "ec685-holder-fit", "ec685-coffee-filters", "ec685-after-care" ], "specs": [], "updatedAt": "2026-10-13", "estimatedDuration": null, "group": "ec685-filter", "locator": "p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2", "recordFields": [ { "id": "leak-position", "label": "Where the leak was observed", "type": "text", "required": true, "dependsOnStep": "step-1" }, { "id": "holder-fitted", "label": "Correct clean holder attached normally at CLOSE", "type": "checkbox", "required": true, "dependsOnStep": "step-4" }, { "id": "rim-result", "label": "Rim during the comparison brew", "type": "select", "required": true, "dependsOnStep": "step-5", "options": [ { "value": "dry", "label": "Rim stayed dry" }, { "value": "leak", "label": "Leak recurred; service needed", "resultGate": "service" } ] } ], "consumables": [ { "name": "Soft cloth", "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.", "fit": "External surfaces and removable parts named in the task.", "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11 and §11.4" }, { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2" } ], "maintenance": { "trigger": "Coffee escapes around the filter-holder rim.", "intervalText": "Repeat the check if this symptom returns. Any reminder date is your own plan; the manual gives no scheduled interval for this check.", "basis": "user-plan", "sourceId": "dedica-manual", "sourceLocator": "p13 §14" }, "outcomes": [ "The cool rim and filter openings have been cleaned and normal attachment checked.", "The observed rim result is recorded; recurring leakage is referred for service." ], "fitChecks": [ { "id": "manual", "label": "Manual and region", "accepted": "international-57132", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "international-57132", "label": "EC685 / EX:4: English International 57132C8997_01_0626 matches my appliance" }, { "value": "different", "label": "My manual revision, region or model differs" }, { "value": "unknown", "label": "I am not sure" } ], "help": "The US support-domain link serves an English International manual. It does not establish US electrical compatibility." }, { "id": "parts", "label": "Controls and removable parts", "accepted": "original", "options": [ { "value": "", "label": "Choose the version you can confirm" }, { "value": "original", "label": "Original three buttons, steam dial, removable frother and tabbed filter insert" }, { "value": "modified", "label": "Modified steam wand or different filter" }, { "value": "other", "label": "EC680, EC885, EC950 or other controls" }, { "value": "unknown", "label": "I am not sure" } ], "help": "Compare the removable parts and control illustrations before following a cleaning sequence." } ] } ], "consumables": [ { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2", "taskId": "ec685-coffee-filters" }, { "name": "Soft cloth", "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.", "fit": "External surfaces and removable parts named in the task.", "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11 and §11.4", "taskId": "ec685-coffee-filters" }, { "name": "Ground coffee for espresso machines", "specification": "Choose the correct one- or two-cup filter and a suitable dose; no universal gram dose is specified here.", "fit": "Original ground-coffee filters C2 / C3.", "exclude": "Coffee for other brewing methods, excessively damp grounds or an overfilled basket.", "sourceId": "dedica-manual", "sourceLocator": "pp6–7 §4; p13 §14", "taskId": "ec685-slow-coffee" }, { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2", "taskId": "ec685-slow-coffee" }, { "name": "Soft cloth", "specification": "Dampen for the exterior; use a clean cloth to dry removable parts.", "fit": "External surfaces and removable parts named in the task.", "exclude": "Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.", "sourceId": "dedica-manual", "sourceLocator": "p10 §11 and §11.4", "taskId": "ec685-holder-leak" }, { "name": "Fresh clean water", "specification": "Fill the tank no higher than MAX.", "fit": "EC685 / EC685 EX:4 matching this manual.", "exclude": "Do not operate with an empty tank or with the tank removed.", "sourceId": "dedica-manual", "sourceLocator": "p6 §2", "taskId": "ec685-holder-leak" } ], "sources": [ { "id": "dedica-manual", "title": "De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)", "url": "https://library.delonghigroup.com/assetbank-delonghi/action/directLinkImage?assetId=296204&download=true", "checkedAt": "2026-10-13", "use": "Sections 2–4, 7–8, 11–14: exact-version archived manual reviewed for setup, cleaning, descaling, rinses and troubleshooting", "license": "Manufacturer copyright. Original workflow based on manual facts; PDF not redistributed.", "region": "English International", "locator": "p10 §11.2; figs22–24; p13 §14: dark froth / slow delivery; p10 §§11.2–11.3; pp6–7 §4; p13 §14: coffee drips from holder edges; pp6–7 §4; p10 §11.2" }, { "id": "dedica-support", "title": "Dedica Style EC685.TB EX:4 support center", "url": "https://www.delonghi.com/en-us/s/EC685.TB%20EX%3A4", "checkedAt": "2026-10-13", "use": "Official entry to the English International manual, not proof of US electrical specifications", "license": "Linked only.", "region": "English International", "locator": "EC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626" } ] }